One of the most common terms that both car repair customers and service representatives use when discussing auto repair costs is “ball park” estimates. In other words, rather than
actually pin down a number, repair shops will often say “oh around $200-$300 bucks. Even customers as for “just a ball park,” as if they don’t want to trouble their mechanic for a firm price. Read more…
While there are hundreds of strategies to save money on car repair, one is just so easy. Ask for it! That’s right. Just simply ask your auto repair shop to cut you a deal, give you a break, knock off a few bucks. Here are a few ways to do this successfully. Read more…
Quality car repair is extremely hard to find. More often than not, amateur technicians will be working on your car. These mechanics may be well meaning, but they simply aren’t up to the task. RepairTrust studies reveal that only 30% of the time will a qualified auto repair technician be fixing your car. Training mechanics has historically been an afterthought in the car industry. While there is much more emphasis on training today, it’s too little too late. Read more…
To continue our voice of the technician series, here are some thoughts from an auto repair veteran describing another way to help ensure your
car repair is on the up and up. (Edited for space and context)
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I received a postcard from an auto repair shop that I’ve visited on occasion, stating that my vehicle needed service. While I was impressed by the professionalism and proactive approach, it made me think. First, how do they know my vehicle needs these services? Second, and more importantly – should I trust an auto repair shop to dictate my car repair – my vehicle’s maintenance? They do know what’s best – right? While they probably do know what’s best, it’s not in your best interest to let them manage your car. Read more…
We received an email from a 30-year law enforcement officer who described so much of the dark underworld of car repair. A local repair shop attempted to charge him hundreds of dollars for an unnecessary repair. It started when his vehicle’s check engine light had come on. He then proceeded to go through many of the lies and deceit so common during auto repair service. Read more…